Terms & Conditions
Introduction & Acceptance of Terms

This website is operated by Xtovia, a brand of Audym Lifesciences & Research Pvt. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Xtovia.

Xtovia offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including:

  • Browsers
  • Vendors
  • Customers
  • Merchants
  • Contributors of content

If you do not agree to all the Terms, you may not access the website or use any services.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of changes.

Eligibility & Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state/province
    OR
  • You have given consent for your minor dependents to use this site

You may not:

  • Use our products for illegal or unauthorized purposes
  • Violate any laws (including copyright laws)
  • Transmit viruses, malware, worms, or destructive code

Violation of any Terms may result in immediate termination of services.

General Conditions

We reserve the right to:

  • Refuse service to anyone at any time
  • Limit or terminate access for violations

Content transmission:

  • Non-credit card content may be transferred unencrypted over networks
  • Credit card information is always encrypted during transmission

You may not:

  • Reproduce
  • Duplicate
  • Copy
  • Sell
  • Resell
  • Exploit

Any portion of the Service without written permission.

Accuracy, Completeness & Timeliness of Information

  • Information on this site is for general reference only.
  • We do not guarantee accuracy, completeness, or timeliness.
  • Historical information may not be current.
  • We may modify content at any time without obligation to update it.

Use of information is at your own risk.

Modifications to Services & Prices

  • Product prices are subject to change without notice.
  • We may modify or discontinue any part of the Service at any time.
  • We are not liable for price changes, suspensions, or discontinuations.

Products & Services

Certain products or services:

  • May be available exclusively online
  • May have limited quantities
  • Are subject to our Return Policy

We:

  • Attempt to display accurate colours and images (monitor variations may occur)
  • Reserve the right to limit sales by person, region, or jurisdiction
  • Reserve the right to limit quantities
  • Reserve the right to discontinue products at any time

We do not guarantee that:

  • Product quality will meet expectations
  • Errors in the Service will be corrected

Billing & Account Information

We reserve the right to:

  • Refuse any order
  • Limit or cancel quantities per person, household, or order
  • Restrict dealer/reseller orders

If changes occur, we may notify you via email or phone.

You agree to:

  • Provide accurate account information
  • Update billing details promptly

For more details, please review our Return Policy.

User Comments, Feedback & Submissions

If you submit ideas, feedback, or content:

  • We may publish, distribute, or use them without restriction
  • We are not obligated to maintain confidentiality
  • We are not required to pay compensation

You agree that your submissions will not:

  • Violate third-party rights
  • Contain unlawful, abusive, or obscene content
  • Include malware or harmful code

You are solely responsible for your submissions.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors, Inaccuracies & Omissions

We reserve the right to:

  • Correct errors
  • Update inaccurate information
  • Cancel orders affected by inaccuracies

We are not obligated to update information unless required by law.

Prohibited Uses

You may not use the site or content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property
  • To harass, abuse, defame, discriminate
  • To upload malware
  • To collect personal data
  • To spam, scrape, crawl, or phish
  • To interfere with security features

Violation may result in termination of access.

Disclaimer of Warranties & Limitation of Liability

We do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • Results will be accurate or reliable

Services and products are provided “as is” and “as available” without warranties of any kind.

Xtovia and its affiliates shall not be liable for:

  • Direct or indirect damages
  • Loss of profits, revenue, savings, or data
  • Replacement costs
  • Consequential or incidental damages

Liability will be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Xtovia and its affiliates from any claims arising from:

  • Your breach of these Terms
  • Violation of laws
  • Violation of third-party rights
    Severability

If any provision is found unenforceable, the remaining provisions remain valid and enforceable.

Termination

These Terms remain effective unless terminated by you or us.

We may terminate access if:

  • You violate Terms
  • We suspect non-compliance

Liabilities incurred prior to termination survive termination.

Entire Agreement

These Terms constitute the entire agreement between you and Xtovia, superseding prior agreements.

Failure to enforce any provision does not waive rights.

Governing Law

These Terms are governed by the laws of India.

Courts in Bengaluru, Karnataka shall have exclusive jurisdiction.

Changes to Terms

We may update or modify these Terms at any time.

Continued use of the website constitutes acceptance of changes.

Contact Information

For questions regarding these Terms:

📧 listening@xtovia.com

xtovia